Privacy Policy
Nano® Professional respects customer privacy and collects only the information needed to process orders, arrange delivery, provide customer support, manage enquiries, improve our website, and send marketing updates where permitted.
Information We Collect
This may include your name, phone number, email address, delivery address, order details, payment confirmation, account details, messages, business enquiries, newsletter sign-up details, and basic website or cookie data.
Data Sharing & Security
We do not sell customer personal information. Customer details may be shared only with trusted service providers such as payment processors, delivery companies, website platforms, marketing tools, or legal authorities where required.
Online payments are processed through secure third-party payment providers. Nano® Professional does not store full card details on the website.
Marketing Communications
Marketing messages may be sent by email, SMS, WhatsApp, or other channels where permitted. Customers may unsubscribe or request to stop receiving marketing messages at any time.
Data Retention & Protection
We take reasonable steps to protect customer information and keep it only as long as needed for orders, support, legal, accounting, warranty, or business record purposes.
Your Rights
Customers may contact us to request access, correction, deletion, or withdrawal of consent where applicable under UAE data protection requirements.
Privacy Requests
For privacy-related requests, please contact our team directly.