T&C for Supply of Goods
These Terms & Conditions apply to the use of the Nano® Professional website and to orders placed through www.nanoprofessional.com.
Nano® Professional is operated by Light Speed General Trading LLC. By using the website or placing an order, you agree to these terms, together with our Shipping Policy, Payment Policy, Privacy Policy, and Exchange & Warranty Policy.
Nano® Professional offers professional nail, salon, spa, tools, machines, and beauty products for salons, nail artists, beauty professionals, and customers who use the products responsibly.
Product Information & Pricing
Product information, prices, images, shades, offers, and availability may be updated or changed at any time. Product colours may appear slightly different due to screen settings, lighting, photography, or batch variation.
All prices are shown in AED. The final order amount, including delivery charges and VAT where applicable, will be shown before checkout confirmation.
Orders & Payment
Customers are responsible for providing correct order, contact, delivery, and payment details. Nano® Professional may hold, cancel, or refuse an order if details are incomplete, incorrect, suspicious, unavailable, or cannot be verified.
Available payment methods:
Payment must be completed or verified before order processing, except for approved Cash on Delivery orders. Delivery terms, charges, timelines, and failed delivery rules are covered in our Shipping Policy.
Returns, Exchanges & Warranty
For hygiene and safety reasons, opened, used, or tested beauty products cannot be exchanged or returned unless the item is damaged, defective, incorrect, or approved after review.
Exchange, replacement, repair, refund, and warranty cases are handled according to our Exchange & Warranty Policy and applicable consumer protection rules.
Product Usage & Safety
Customers must read and follow product instructions before use. Professional gels, machines, drills, tools, and chemical-based products should be used with proper knowledge and care.
Important: Nano® Professional is not responsible for issues caused by misuse, incorrect application, improper storage, unauthorised mixing, or failure to follow instructions.
Intellectual Property
All Nano® Professional brand materials, including logos, product images, website content, packaging, designs, videos, catalogues, training materials, and marketing content, may not be copied, edited, or used without written approval.
Third-Party Services
Nano® Professional may use third-party providers for payment, delivery, website operation, analytics, marketing, and customer support. We are not responsible for third-party service interruptions, errors, or independent terms.
Limitation of Liability
Nano® Professional is not responsible for delays or failure caused by events outside our reasonable control, including courier delays, weather, supplier issues, technical issues, payment gateway problems, government restrictions, or other unexpected circumstances.
Governing Law
These Terms & Conditions are governed by the laws of the United Arab Emirates.
Questions About These Terms?
If you have any questions or concerns about these Terms & Conditions, please don't hesitate to reach out to our team.